All the Sky Q boxes are compatible with Voice Control. Your Sky Q box should be connected to the internet and the remote should be paired to your Sky Q box to use the Voice Control feature.
Single remote can be paired at a time, so please make sure that you have disconnected old remotes before pairing with a new one. To disconnect the old remote, hold 7 and 9 on your remote until the light flashes 4 times.
How to pair your remote:
- Hold 1 and 3 keys together.
- Select ‘Continue’ and enter your TV brand.
Now, try pressing the volume buttons on your Sky Q remote and see if it works. If it does not, select another option until you find the right settings.
If it is still not working, Hold 7 and 9 until the light on the remote flashes 4 times (this is to factory reset your remote). Now, try the steps again.
Once you are able to change the volume of the TV using your Sky Q remote, finish the pairing process:
- If you have a speaker system or a Sky Sound box please select ‘Yes’ and then follow the instructions.
- If you do not have a speaker system then select ‘No’ and ‘Finish’ to complete the pairing process.