Solution for Humax TNTSAT Software Upgrade

Published : 02/16/2017 00:46:41
Categories : French TV

Owners of Humax TNTSAT HD Boxes; TN5000 and TN5050.

A recent over the air (OTA) Software update sent by Humax / CanalSat France contained a bug that has caused many users of Humax equipment to lose access to the French channels on Astra 1.

If you've had a software upgrade recently, your box is probably affected by this error. You may have started to get a message on the screen that says your box configuration is wrong, such as;

"la configuration du terminal n'est pas exacte..." OR "The terminal configuration is not correct..."

If that's the case, please follow these very simple 3 steps:

  1. REBOOT BOX FROM POWER (UNPLUG BOX FROM POWER / THEN PLUG BACK IN)
  2. FIND CHANNEL 2  - FRANCE 2 IN THE LIST
  3. LEAVE BOX ON FRANCE 2 AND DON'T CHANGE THE CHANNEL FOR 2-4 HOURS


Best regards,

TotalSat Team.

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