Fix for missing channels after TNTSAT Software update - May 2018

Published : 05/25/2018 14:21:45
Categories : French TV


This fix was tested on all Strong and Humax TNTSAT HD Boxes

If you've had a TNT software upgrade recently, and started to get a message on the screen that says your box configuration is wrong, such as;

"la configuration du terminal n'est pas exacte..." OR "The terminal configuration is not correct..."

Please try this solution-  follow these steps:

  1. Reboot box from power (unplug box from power /then plug back in)
  2. Find ARTE (channel 7) - Leave the box on ARTE for 2 hours.
  3. If it doesn't work, reboot box again and try same procedure this time on TF1

This will update your card and to the latest VO6 and will work normally.

If the above steps don't work for you, make sure your card is not expired, and that you have good signal on Astra 1.

Best regards,

TotalSat Team.

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