Delivery Information:

All products sold online at TotalSat UK will be delivered free of charge UK wide.
We use Royal Mail, Business Post or TotalSat Delivery Team for UK deliveries and DHL or UPS for deliveries within Europe.
Delivery time (UK): Monday to Friday 8AM to 6PM
Deliveries that include installation time (UK): Monday to Sunday 11AM to 4PM *
Deliveries are usually within 3 days of ordering (UK).

Return Policy:

All products with the exception of viewing cards carry 15 days money back guarantee. (from the day goods are received) *
Please keep the original packaging, you may want to return the product
Before returning goods please contact us by email or phone to book-in your item and return date
Please return the package to the address provided by our team for your specific product, and we will contact you to arrange the replacement or refund. (Some goods may be returned to different locations).