No video on JSC +3 / JSC SP+3 / Jazeera Sport +3 : Solution - Page 2

KPFERGUSON · #11 (**permalink**) 13th November 2009, 07:20 PM

Thank you for the firmware, JSC +3 is working fine most appreciated.

SALUT00 · #12 (**permalink**) 14th November 2009, 01:13 PM

Quote:

Originally Posted by Admin

leave it over night on JSC SP +2
It will activate,

...and nothing. i'm going to send cam and card to you on monday. i'm living in IE, so u shut to get on tuesday, just give me yours details pls.
thanks

TotalSatTeam · #13 (**permalink**) 14th November 2009, 03:02 PM

Quote:

Originally Posted by SALUT00

...and nothing. i'm going to send cam and card to you on monday. i'm living in IE, so u shut to get on tuesday, just give me yours details pls.
thanks

I'm sorry to hear that, please send us the card and CAM with a note describing the fault and we will look into it, if any part is faulty we will replace it for you immediatly

Return Address:

TOTALSAT
198 FULHAM PALACE RD
LONDON, W6 8QX

TotalSatTeam · #14 (**permalink**) 18th November 2009, 12:19 PM

Quote:

Originally Posted by SALUT00

...and nothing. i'm going to send cam and card to you on monday. i'm living in IE, so u shut to get on tuesday, just give me yours details pls.
thanks

Your package has arrived, and is being tested as I'm writing this
So far the card is not working -we will update you on progress

SALUT00 · #15 (**permalink**) 18th November 2009, 12:37 PM

Quote:

Originally Posted by TotalSatTeam

Your package has arrived, and is being tested as I'm writing this
So far the card is not working -we will update you on progress

ok. thanks

Admin · #16 (**permalink**) 20th November 2009, 11:23 AM

Quote:

Originally Posted by SALUT00

i bought cam and card on on your website (about 3 or 4 weeks ago). my box is new (upgrade 03.11)

After checking our database, records, orders and your card number we weren't able to find any trace of your order or the card you sent to us - then from your email and the copy of your paypal receipt we understand you did not buy this card from TotalSat -I recommend you contact TechDig for replacement or refund and I doubt you will get any from them most of thier cards stopped working because they are not legitimate, we are sending your unauthorised card back to you.

You insisted that you have bought your card from TotalSat despite your receipt show TechDig, You know that we check card details in store and we would look for your order to generate replacement -

SALUT00 · #17 (**permalink**) 20th November 2009, 01:05 PM

Quote:

Originally Posted by Admin

After checking our database, records, orders and your card number we weren't able to find any trace of your order or the card you sent to us - then from your email and the copy of your paypal receipt we understand you did not buy this card from TotalSat -I recommend you contact TechDig for replacement or refund and I doubt you will get any from them most of thier cards stopped working because they are not legitimate, we are sending your unauthorised card back to you.

You insisted that you have bought your card from TotalSat despite your receipt show TechDig, You know that we check card details in store and we would look for your order to generate replacement -

i'm sorry for that mistake. i didn't want to lie. just had yours website in favourites so i was thinking that i bought here. sorry for it again.

TotalSatTeam · #18 (**permalink**) 20th November 2009, 01:18 PM

That s fine dude, we are happy to help,

As for your card, we believe it has been deactivated by Al Jazeera (probably they haven't received a payment for it) -just ask for it to be replaced or refunded by TD

SALUT00 · #19 (**permalink**) 20th November 2009, 02:34 PM

Quote:

Originally Posted by TotalSatTeam

That s fine dude, we are happy to help,

As for your card, we believe it has been deactivated by Al Jazeera (probably they haven't received a payment for it) -just ask for it to be replaced or refunded by TD

i will. thanx