Why choose TotalSat?

[TotalSatTeam]

Why choose TotalSat?

Here are few reasons that no other company can match and if they did the world would be a better place.

This is our commitment, our mission statement and our policy. You can call it anything you like, but we call it a promise and we take it very seriously.

• TotalSat Limited company and VAT registered, operating from London, Where to find us
• TotalSat is a team of dedicated professionals

Sales, Customer service communication and Technical support:

• World class customer service
• Unparalleled technical support and after sales service
• Fast communication and most emails treated within 20 minutes
• We take every phone call during working hours, no call waiting no voicemail
• Dedicated and constantly monitored Technical Support Forums, we read every post and (reply if necessary)
• Multilingual sales and customer service team; English, French, Arabic, Portuguese, Spanish
• Price match guarantee
• 21 days money back guarantee
• Pay on delivery or on installation available (certain areas only)
• Video demonstrations and product training available if you can't make it to the store

In-store Services:

• Buy or collect you purchase same day in store
• Free demonstrations and training in store of all products sold at TotalSat
• Bring your own equipment in store before you order for compatibility testing tuning and free product training
• TotalSat consultants always available in store, phone or skype to assist you with any technical enquiry
• Sample and product testing service available

Delivery / Shipping Service:

• Next day delivery available on all products sold at TotalSat
• Free UK delivery available on all products sold at TotalSat
• 48 hours DHL delivery anywhere Europe wide
• Same day delivery service available within London
• Saturday, Sunday, Bank holidays courier delivery service available

Installation and Fitting Service (London M25 only):

• Same day installation Service available
• Next day service available
• Highly experienced team of engineers
• Anytime suits you Installation Service available; Saturday, Sunday, Bank holidays, Evening, Early morning...

Behind the Scene:

• Product quality control and constant assessment to insure Product quality meets Service quality
• New product research, design and development in association with the best in the industry
• Product comparison and rating based on value for money, features, availability and stability
• International Official Pay-TV subscriptions research, supply, representation and management

What Customers are Saying:




+ TotalSat gets a mention in The Guardian newspaper:

You could get a specialist satellite deal from a company such as Totalsat.co.uk, which would probably involve a dish and a subscription.

Link: Gadget clinic: Bobbie Johnson gives advice on... | Technology | The Guardian


What we are against:

• Dreambox, CCcam, Linux based modified boxes that allow you to watch pay channels without cards IS Piracy
• Those boxes use internet and users IP is constantly logged in the cards servers, so; sooner or later you may end up in trouble
• Like all Piracy Pay-TV Piracy is a Crime
• TotalSat does not facilitate, supply, support or associate in any way with any such activities.

Kind regards to Everyone,
TotalSat Team