TPS and CANAL Cards Activation/Reactivation Procedure and Terms!

[NZamali]

If you are ordering TPS or CANAL card or if you currently own one. Please read carefully (including the notes at the bottom):

Generally viewing cards are sold under contract between you and the respective pay TV provider– we Totalsat act as your agent to process the contract and take care of all paperwork and also manage all communication with the provider.
The viewing cards are sold as 12 or 6 months prepaid subscription contracts and some cards are no refundable once opened and used.

Please note that, we do not have any control over pay TV service interruptions but we are here to help and activate your card when down

Activating a new TPS and CANAL cards, please read carefully:

When you receive a TPS viewing card from us and after inserting it into you receiver, it will work for 7 days. Within that period you must email us back the card number or send it through the website to unable us to process your contract.
For Canal cards you have to email the card number asap because you will not have the 7days offered by TPS
If we do not receive your card number the card will stop working 7 days after first use for TPS (for Canal it would not work unless you email the card number from the start).

TO AVOID SERVICE INTERRUPTIONS PLEASE DO NOT SWITCH OFF THE RECEIVER

Re-activating TPS and CANAL cards, please read carefully:

With TPS and CANAL cards, you may experience occasional service interruption. Especially when they change encryption every 6 weeks or so
This is normal for outside of France subscribers, in this case try the steps below to reactivate.

:: Reactivating the card STEP 1

1. Switch off the receiver
2. Remove the card
3. Unplug from the main
4. Wait for 1 minute then plug it back again in the main
5. Reinsert the card.
6. Switch on and leave on one paid channel for 30 minutes No zapping.

If still not working, do the step 2 below:

:: Reactivating the card STEP 2:

Send us you card number and contract name by email to sales@totalsat.co.uk or use our online reactivation service and we will reactivate the card for you within 2 hours of receiving you request. Bearing in mind the reactivation service working hours below:

TPS: Tue to Sat 10am to 3pm
CANAL CARDS: Mon to Sun 10am to 6pm

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IMPORTANT NOTE:

PLEASE DO NOT BE TEMPTED BY CHEAPER COPY CARDS IN THE MARKET -YOU WILL NEED THE BEST AFTERSALE SERVICE TO MINIMISE SERVICE INTERRUPTIONS.
AT TOTALSAT WE PROVIDE YOU:

. THE BEST TECHNICAL SUPPORT & AFTER SALE SERVICE
. DIRECT AGENT LINK INSIDE TPS AND CANALSAT
. THE ACTUAL CONTRACT IS ON YOUR NAME
. A DEDICATED FORUM FOR YOUR LESS THAN URGENT QUERIES
. 7 DAYS MONEY BACK GUARANTEE (EVEN IF CARD IS USED)
. FREE REPLACEMENT CARD IF LOST OR STOLEN
.................................................. ...............................................

To reduce the chances of your card getting deactivated please do the followings:

- Use the Humax VA ACE original TPS Viaccess Receiver

If you dont have the Humax receiver:

- Keep the receiver on at all times so you don’t miss on updates
- Keep the receiver on the paid channels especially when you go on holiday
- Keep the card inside the receiver at all times




Please feel free to ask any questions.
Totalsat Team.

TPS are currently changing the aes keys at very regular intervals does this effect the cards and are they coping with the changes. I need to confirm this before I buy one from you.
Many thanks.

Brian

[TotalSatTeam]

- Use the Humax ACE original TPS Viaccess Receiver

If you dont have a Humax TPS Receiver

- Keep the current receiver on at all times so you don’t miss on updates
- Keep the current receiver on the paid channels especially when you go on holiday
- Keep the card inside the receiver at all times
You should not have problems following the steps above

[NZerekli]

My TPS card number is 331 90 ** *** *

Edited by Naz (masked card number for security reasons)

[TotalSatTeam]

Quoting: alessandro scontus

My TPS card number is 331 90 ** *** *

for security reasons - please do not post you card number in the forum - you have to send it by email

your post has been edited to mask the number

[WBrett]

I have an official TPS card which has been out of it's official box for about 5 months. The box is not available to me. The card is valid until April 2007. I've had it in a Technomate (not patched-latest official stb) TM1500CI+ all day on TF1- hotbird but no activation so far.....
Is this box compatible with the new TPS encription updates ????
If NOT how do I find the "online activation service" ???
OR- how can I activate the card by any other means ???

[TotalSatTeam]

Quoting: W Brett

I have an official TPS card which has been out of it's official box for about 5 months. The box is not available to me. The card is valid until April 2007. I've had it in a Technomate (not patched-latest official stb) TM1500CI+ all day on TF1- hotbird but no activation so far.....

TPS card will never work stable in a Technomate box, becuase the Tehcnomate does not use an official Viaccess reader in thier boxes.
Solution in you case: get a Viaccess2 CAM and the card will reactivate.
If not activated, you may need to contact TPS for reactivation

[MAzeem]

Hi,

I wanted to know if canalsat card will work (activate and update) in a Dreambox receiver?

Many thanks for your time and support.

[TotalSatTeam]

Quoting: M Azeem

I wanted to know if canalsat card will work (activate and update) in a Dreambox receiver?

Only on image/reader versions CC.Cam 1.3.1 and above
also on image NewCamd
If you dont know these or how to get a new image for your card reader, go to dreambox forums (very tricky procedure)

[MAzeem]

Many thanks mod. I will check the dreambox forums and try to understand. again thanks for your reply.