BIS Ultimum, some channels not showing

[MCottrill]

Hello

I have renewed my BIS Ultimum card which I use with Via Access on an Edison 2600 receiver. While most of the channels work OK I am having trouble accessing some channels such as NT1, Videoclick and XXL. I have tried the maturity content option on authorisations but to no avail. Do I need to return the receiver or is there another option? Many thanks

[TotalSatTeam]

Retune the box manually first using the frequencies provided by BIS TV or as mentioned at TotalSat page below, make sure the card you purchased IS activated for Ultimum -contact the seller

BIS TV FREQUENCY, INFO, CHANNELS